Website discovery phase

Overview
Linklaters is a leading global law firm known for its expertise in legal services across multiple sectors, with a strong emphasis on innovation and client-focused solutions.

Objective: To conduct a comprehensive discovery phase aimed at refining Linklaters' brand identity and enhancing their digital presence through a website refresh.

Results: The discovery phase provided Linklaters with actionable insights and strategic direction to consider refining their brand identity and enhancing their digital presence through a refreshed website.

By leveraging a thorough brand audit, competitive analysis, and the creation of a comprehensive messaging guide, Linklaters is well-positioned to strengthen its market position and engage effectively with its target audience.

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Credits
Robin McLoughlin

Key deliverables:

  1. Brand audit:

    • Scope: Evaluated Linklaters' current brand assets, including visual identity, messaging, and market positioning.

    • Methodology: Reviewed existing marketing materials and led internal stakeholder interviews to assess brand perception and alignment with strategic goals.

    • Outcome: Identified strengths, weaknesses, opportunities, and threats (SWOT analysis) to inform strategic decisions.

  2. Competitor analysis:

    • Scope: Analyzed competitors within the legal sector to benchmark Linklaters' market position.

    • Methodology: Conducted a comparative analysis of competitor websites, digital marketing strategies, and brand messaging.

    • Outcome: Identified competitive advantages and gaps, providing insights for differentiation and market positioning.

  3. Messaging guide creation:

    • Scope: Developed a cohesive messaging framework to unify Linklaters' communication across platforms.

    • Methodology: Defined core messages, proof points, and key differentiators based on client interviews, market research, and brand values.

    • Outcome: Established clear and consistent messaging guidelines to strengthen brand identity and resonate with target audiences.

  4. Tone of voice and brand personality creation:

    • Scope: Defined a distinct tone of voice and brand personality reflective of Linklaters' values and client relationships.

    • Methodology: Conducted workshops and interviews with key stakeholders to capture the firm's ethos, culture, and desired client perceptions.

    • Outcome: Articulated a nuanced tone of voice that balances professionalism with approachability, aligning with Linklaters' reputation for excellence and client trust.

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